Hard Rock Hotel Cancun Awards and Recognitions

We rocked our way to the top so we’re letting the fame go to our heads. And with such a long list of industry and consumer awards to our name, why wouldn’t we? At Hard Rock Cancun we strive to give you the chart-topping, world-class kind of paradise you’ve come to expect, and from the looks of it… you’ve noticed. But don’t worry, we’re not just here for the participation prize, so we’ll keep the hits on coming.

2023 magellan hotel awards hard rock hotel cancun


The Travel Weekly gold Magellan Award distinguished Hard Rock Hotel Cancun for its outstanding hospitality.

U.S News and World Report Award  2020


Hard Rock Hotel Cancun has been recognized by the U.S News & World Report Award 2022 that identifies the best hotels using a comprehensive methodology centered on three components: reputation among professional travel experts, guest reviews and hotel class ratings.


AMANC (Mexican Association to Help Children with Cancer)

AMANC Quintana Roo (Mexican Association to Help Children with Cancer) Recognizes Hard Rock Hotel Cancun for its donation of 96 kilos of caps in favor of children and adolescents with cancer and their families in Quintana Roo. December 2021.

Green Leader

Green Leaders - Gold Status

The Tripadvisor GreenLeaders Program showcases a variety of eco-friendly hotels, committed to green practices. GreenLeaders achieve one of four statuses: Bronze, Silver, Gold, and Platinum. The higher the status, the greater the impact of a property's green practices.

Safe Travels

Safe Travels

Granted by the World Travel & Tourism Council (WTTC), The SafeTravels Stamp was created for travellers to recognise destinations and businesses around the world which have adopted the SafeTravels health and hygiene global standardised protocols.

Certificado Estatal

CPPSIT - (Certificación en Protección y Prevención Sanitaria en Instalaciones Turísticas)

State Certificate which audits the necessary sanitary measures for the prevention and containment of COVID-19

Green Certificate


Hard Rock Hotel Cancun endorses its environmental certification "Quintana Roo Verde" granted by the Environmental Protection Agency, which is aimed at compliance with current environmental legislation, as well as the implementation of good environmental practices that seek to prevent and control the pollution generated for the hotel operation.

J.D. Power and Associates Award 2021

Hard Rock Hotels were honored by the prestigious J.D. Power Awards, placing No.1 in their 2021 North America Hotel Guest Satisfaction Study among the Upper Upscale Hotel Chains.

Silver in Best Spa & Wellness Resort

Travvy Awards

Silver in Best Spa & Wellness Resort
The Travvy Awards, also known as the Academy Awards of the Travel Industry, recognize the ultimate top-tier stars in travel/tourism - selected by a record of 130,000 travel agents across the country.

Cristal award

Cristal International Standards

The Cristal Awards highlight hotels that consistently achieve exceptional levels of health and safety. Awards are also given to hotel chains that meet consistently high standards across their group and international boundaries.

traveler's choice award

A Certificate from TripAdvisor® is given only to establishments that consistently achieve exceptional traveler reviews on TripAdvisor®, the largest travel community in the world. This outstanding achievement reflects an ongoing commitment to providing guests superior service and amenities throughout Mexico.

EarthCheck 2022

It is the world’s leading scientific benchmarking certification and advisory group for the travel and tourism industry. The group works with governments, businesses and destinations to deliver clean, safe and prosperous destinations through strategic consulting services, technology solutions, as well as certification and capacity building programs.

islands magazine award
Islands Magazine Awards 2020

Hard Rock Hotel Cancun has been awarded with the Islands Magazine Award 2020 for "Best All-Inclusive Amenity" - Roxity Kids’ Club.

2019 Stella Award
2019 Stella Award

Hard Rock Hotel Cancun has been recognized in the 3rd Annual Stella Awards from Northstar Meetings Group! The Stella Awards honor excellence in the meetings industry and distinguishes suppliers from around the globe that consistently deliver quality service and innovation to meeting and event professionals.

best in mexico award
The Best In Mexico Awards

Hard Rock Hotel Cancun has been awarded "The Best InMexico Awards" in the category of Best Live Music in Cancun. The online contest which launched August 1 asked readers to vote on all their favorites, from spas and golf courses to chefs, restaurants and more, offering thousands of options chosen by nominations, editors and focus groups.

Conde Nast Traveler Readers Choice Awards
Condé Nast Traveler's 2019 Readers’ Choice

The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and are commonly known as “the best of the best of travel.”

Apple Vacations
Apple Vacations Crystal Award for "Best Entertainment"

Hard Rock Hotel Cancun was awarded for its out-of-the box, dynamic entertainment offerings. The Crystal Apple Award was born to honor leaders in quality and innovation for various categories in travel and hospitality.

world travel Award
World Travel Awards

The World Travel Awards were established in 1993 for the express purpose of acknowledging and celebrating achievements in all areas of the world’s travel and tourism industry. Each voting campaign reaches thousands of travel professionals worldwide in more than 160 countries.

Four Diamond Award
AAA Four Diamond Award

AAA Four Diamond properties are recognized for being refined, stylish with upscale physical attributes, having extensive amenities and a high degree of hospitality, service and attention to detail.

Travelers' Choice 2018
TripAdvisor® Certificate of Excellence

A Certificate of Excellence from TripAdvisor® is given only to establishments that consistently achieve exceptional traveler reviews on TripAdvisor®, the largest travel community in the world. This outstanding achievement reflects an ongoing commitment to providing guests superior service and amenities throughout the Caribbean.

annual readers choice award
Condé Nast Traveler's Annual Readers' Choice

For more than 25 years, Condé Nast Traveler's Readers' Choice Awards have recognized the world's best hotels, cruise ships, and airlines through this survey. Readers are asked to name the world's best establishments taking location, rooms, and service, ambience/design, food and leisure facilities into consideration.

certificate of recognition
Certificate of Recognition

Guests who have stayed here have highlighted Hard Rock Hotel Cancun as one that consistently delivers outstanding service and offers a memorable guest experience. This certificate shows an excellent review score on Hotels.com.

TAG approved logo
TAG Approved

Launched in 1997 to help accommodations effectively reach and sensitively serve the LGBT community. This means that Hard Rock Hotel Cancun meets the TAG Approved acceptance standards.