Hard Rock Hotel Cancun welcomes four-legged guests with its legendary pet-friendly program, Unleashed! No more guilty dog mom (or dad) feelings leaving your loyal companion at home. Now, they’ll be able to rock out right by your side during your luxury vacation in the Caribbean. Ready to discover the best pet-friendly hotel in Cancun?
We know it’s difficult to find a hotel that allows pets and we also know that your pup or kitty deserves to be pampered just as much as you do! So, we’ve created an exclusive pet program where your pet can relax and rock in his/her own bed or stroll through our exclusive Unleashed areas. At Hard Rock Hotel Cancun, anything is pawsible!
Start booking your stay with your four-legged friend and live an unforgettable experience. A fabulous vacation with your pet awaits you at Hard Rock Hotel Cancun!
*Deep cleaning fee.
The ground transportation service applicable when traveling with pets is only in private transportation. In the event that a shared transfer is included in your reservation, the passenger must contact the On Tour offices 48 hours in advance to find out the special rates and apply for a private transport.
Acceptance conditions
Baggage allowance per pet
The pet is allowed a baggage of no more than 9 kilograms and a carrier with the following dimensions:
Obligations
When boarding the vehicle, the pet must be in its carrier at all times. It is forbidden for it to be outside the carrier, in case of non-compliance with the regulations, it will be a fine of $50 USD for cleaning the vehicle.
Any damage or injury caused by the pet to the vehicle will be the responsibility of the owner who has the obligation to cover the expenses or repair the resulting damages.