SecureBooking

We've Got Your Back

 

We have developed a complete checklist with precautions, care and security data to give you the complete assurance of having an authentic enhanced reservation experience at Hard Rock Hotel Los Cabos, and thus avoid any mishap and fraud attempt during your booking process.

At Hard Rock, we are vigilant about online, phone, and WhatsApp fraud. To ensure your vacation bookings are safe, we provide a guide to identify and prevent fraud easily.

OnlineBooking

Official Website & Search Experience

You can find authorized offers, real images of our rooms, and most importantly, dates and rates for your trip exclusively on the official website of Hard Rock Hotel Los Cabos. Feel free to verify the authenticity of our all-inclusive endorsed by official Hard Rock Hotel International page.

BeAware

Fraudsters may use the following online payment platforms to impresitonate us. We are here to help you recognize and avoid these scams so your booking experience stays secure from start to finish.

  • www.buy.stripe.com
  • www.toditopay.com
  • www.openpay.mx    
  • www.evopayments.mx    
  • www.pago.clip.mx
  • www.jiraffee.com
  • www2.ipg-online.com

On YourInbox

Email Marketing Updates

In our official email domain, you'll find all the information related to our hotels and their amazing experiences at our locations in the Pacific and the Caribbean, along with the latest offers, news and launches. Remember, this is the only authorized email domain with the following address:

@mkt.hrallinclusivehotels.com

Be aware any content from another email sender might not be safe for your booking experience.

*You can sign out or opt in on our official websites.

Hard Rock On The Phone

We can help with any questions or suggestions you have regarding your reservation. Remember, we will never contact you without your consent. Our customer service department will only call your phone number upon your request, where all information will be treated confidentially. We will never ask for sensitive information such as credit card details or bank transfers.

You can request a secure guided reservation through our official live chat. For your security, we do not use WhatsApp or SMS.

Official contact numbers:

855-695-6679

+52-624-689-0300

Official customer service email:

notificacionesscp@rcdhotels.com

Social MediaExperience

Verified Advertising and Social Media

We create content showing what it’s like to experience a vacation in paradise, with live shows, world-class events, and all the benefits you’ll enjoy during your Hard Rock experience.

Experience it firsthand on our social media channels, where we share content and the best available rates for your dream vacation.

Check out our official social media profiles: 

Instangram: @hrhloscabosofficial/

Facebook: @HRHloscabos/

Hard Rock AmenitiesLive Your Best Life
FindYour Paradise

In the mood for a little R&R? We’ve got you covered at the Hard Rock Hotel Los Cabos Rock Spa®.

Learn More
FamilyActivities

Participate with your family in the all activities along the resort. Fun for all ages!

Learn More
AreaGuide

Seek for adventure and explore the most special places around Los Cabos.

Learn More
BlissfulMoments worthy of a rockstar.

Explore a realm where nothing but euphoric experiences await to be lived.