Hard Rock HotelMadrid
Do you want to spend a day in our pool without staying at Hard Rock Hotel Madrid? Get your Day Pass and disover our oasis in the heart of Atocha, in the center of Madrid.
Starting May 1st, open on Fridays, Saturdays and Sundays from 11:00 AM to 7:00 PM.
Monday to Friday:
Saturdays, Sundays & holidays:
Children up to 3 years old: free. From 3 to 12 years old: €20 discount.
Management via: sessions@hrhmadrid.com
No. Our swimming pool located in the Roxy Garden on floor -1, is only open during the summer season, approximately from May to October (variable date always subject to weather conditions).
Yes, the pool is open to both hotel guests and external visitors. Non-hotel guests can access the pool by purchasing a Pool Pass, subject to availability.
Yes, we highly recommend booking in advance as availability is limited, especially on weekends and holidays.
Sun loungers are priced per person. Balinese beds are priced per unit (up to 3 people).
Yes. Our pricing policy for children is as follows:
Walk-in access is subject to availability on the day. To secure your spot, we recommend booking online in advance.
No, the Day Pass does not include any food or beverage credit.
No, pets are not allowed in the pool area.
Yes, you can enjoy food and drinks from our poolside service.
If the pool reaches full capacity, access without a prior reservation will not be granted to non-hotel guests. You may join the waiting list.
During the online booking process, you can select your preferred option (sun lounger or Balinese bed), subject to availability.
The pool is located on floor -1 of the hotel, within our Roxy Garden — a relaxed urban space perfect for unwinding in the heart of Madrid, next to Atocha. It is an outdoor pool.
Yes, you are welcome to enjoy the pool on both your arrival and departure days, subject to availability. On check-in day, you can access the pool while your room is being prepared. On check-out day, we recommend checking with reception to confirm availability. We can also store your luggage at the front desk so you can enjoy the facilities in comfort.
Bookings can be made through our website. We recommend booking in advance, especially on weekends and during peak season.
Walk-in access is subject to availability on the day. To secure your spot, we recommend booking online in advance.
Yes, towels are included. Hotel guests can request their towel directly at the pool by showing their room key to the lifeguard. External visitors will be given a key at reception, which they can use in the same way to collect their towel at the pool.
Yes, hygiene showers are available and mandatory before entering the pool, to ensure water quality and cleanliness for all guests.
Yes, smoking is permitted in the Roxy Garden area.
Yes, it’s an outdoor pool located within Roxy Garden.