Your Backstage Pass
Concierge Services

Step beyond the velvet rope and into a world curated just for you. Located on the second floor and available 24/7, our concierge team at Hard Rock Hotel New York transforms your stay into a gateway to the city’s most coveted experiences. From iconic entertainment to rare cultural moments, we give you front-row access to Manhattan’s greatest hits.

Front Row Access

Secure premium seats to the most talked-about productions on Broadway. Whether you're drawn to a groundbreaking debut or a timeless classic, our concierge team ensures you're front and center for the show. Expect seamless access and unforgettable performances, all arranged with precision.

Beyond The Exhibit

Discover New York’s artistic soul through private museum tours and curated gallery visits. From The Met and MoMA to hidden spaces in Chelsea, we connect you with experiences that go beyond the exhibit. These are intimate, immersive moments tailored to your interests.

Fifth Avenue, Off the Record

Indulge in a personalized shopping experience at New York’s most iconic fashion houses. Enjoy private access to luxury boutiques, styling consultations, and exclusive collections curated just for you. From heritage brands to emerging designers, this is Fifth Avenue like you’ve never seen it.

The Best-Kept Tables

From Michelin-starred dining rooms to hidden culinary gems, we secure reservations at Manhattan’s most exclusive restaurants. Whether you're craving a chef’s tasting menu or a discreet table at a buzzworthy spot, your seat is ready with no waitlists and no compromises.

Curated to Your Rhythm

Whether you are celebrating a milestone or simply embracing the energy of the city, our concierge team designs every detail to match your pace and preferences. From helicopter tours over Manhattan to rooftop tastings and behind-the-scenes meet-and-greets, we create experiences that move with you.