Browse frequently asked questions about Hard Rock Hotel New York below to learn more about our Midtown Manhattan Hotel. If your question is still not answered please contact us at infor@hrhnewyork.com or (212) 970-1200.
Check-in time at Hard Rock Hotel New York is 3:00 PM. Early Check-in is based on availability.
Check-out time at Hard Rock Hotel New York is 11:00 AM. Late check-out is based on availability.
The minimum age for check-in at Hard Rock Hotel New York is 18.
Reservations must be cancelled by 4:00 PM day prior to arrival to avoid penalty charges.
There is a $40 destination fee per night (plus tax) which includes the following.
Pets are welcomed at Hard Rock Hotel New York. The fee is $250 per stay. Visit unleashed to learn more about our pet policy.
Smoking is not allowed in the building or in the rooms. Smoking in the rooms will result in a $500 cleaning fee.
Our King rooms can accommodate 2 people.
Our Studio and Platinum Suites can accommodate 3 people.
Hard Rock Hotel New York offers complimentary Wi-Fi to all guests.
Hard Rock Hotel New York does not offer onsite parking but there are several garages within proximity to the property.
Hard Rock Hotel New York offers valet parking services through a third-party garage. The cost is $85 per day for sedans and $95 per day for SUVs and oversized vehicles. Please note, there are no in-and-out privileges, and we ask that you allow 45 minutes to retrieve your vehicle.
Hard Rock Hotel New York does not provide shuttle service from the airport. We recommend reserving a private car in advance or planning through our concierge at concierge@hrhnewyork.com.
We gladly accept mail and packages on your behalf. Please speak to the concierge for more information.
Hard Rock Hotel New York is ADA Accessible hotel in NYC. Our rooms are tailored to meet the needs of all our guests. Our ADA-compliant features include: Lowered entry door viewer and signage for utmost convenience and security; luggage racks for easy access; wheelchair accessible spacious bathrooms with beveled floor saddle, handicap toilets, handheld shower heads, and choice of roll-in shower stall; lever handles on sink and doors; elevated safe; strobe light smoke detector; and telephone for hearing impaired, as well as wheelchairs and crutches on request.
Yes, please contact the concierge at concierge@hrhnewyork.com for more information.
Hard Rock Hotel New York does not offer connecting rooms. There are adjoining rooms which are based on availability.
Yes. Sweat to the beat at BODY ROCK. Open daily.
Sessions is open daily from 7AM – 11AM for breakfast, and all-day dining and drinks until 10PM.
RT60 is open Tuesday - Wednesday from 4PM - 12AM, and Thursday - Saturday from 4PM - 2AM.
Yes a credit card hold for incidentals is issued and removed upon check out.
Browse frequently asked questions about Hard Rock Hotel New York below to learn more about our Midtown Manhattan Hotel. If your question is still not answered please contact us at infor@hrhnewyork.com or (212) 970-1200.