All vouchers come in denominations of RM50 or RM100.
Voucher is redeemable at the Hard Rock Hotel Penang only.
Voucher is valid for one year from date of issuance.
Up to a maximum of RM100 worth of complimentary vouchers will be allowed for every purchase.
Advance reservation is required and subject to availability.
Voucher cannot be redeemed or exchanged for cash.
Voucher can only be used once and must be surrendered at time of purchase/check-in.
If the value of redemption exceeds the voucher sum, the difference must be paid by the bearer.
If the value of redemption falls short of the voucher sum, no refund will be given to the bearer.
Lost voucher will not be replaced and any request for an extension of the validity period will not be entertained.
Voucher will be ready within 7 working days upon receipt of full payment.
Voucher shipping rate of RM15.00 nett applies for delivery within Malaysia. International delivery charges will vary by consignment weight and destination.
A valid identification card is required upon check-in for date of birth verification.
Offer is valid from 1 July 2025 - 30 June 2026. Blackout Dates: 13 December 2025 - 3 January 2026, 14 February - 21 February and 21 - 28 March 2026. Other blackout dates may apply.
Minimum 2 nights length of stay is required to enjoy this offer.
Offer is valid for 3 months starting from the guest’s birthday month.
Applicable for new bookings only and booking has to be done through the hotel’s website only.
All rates stated herein are subject to 10% service charge and prevailing taxes.
AAS member must indicate their AAS member's e-card number in the Special Request column at the point of booking via hotel website or through the hotel Reservations Office.
Member's e-card holder's name should be the same as the registered guest name, guest should state their e-card number and present the e-card at reception upon checking in.
The promotion is not combinable with other promotions and offers.
If you wish to make changes to your booking, kindly inform the hotel at least 3 days in advance. Failure to do so may result in a cancellation charge equivalent to the first night for every room booked.
Exclusively for all AAS members.
Combinable with Book Direct Exclusive, where applicable.
The 250gm birthday cake will be given on birthday month only.
Valid for bookings on Best Flexible Rate - Breakfast Included or Room Only.
Only one room per booking.
Hard Rock Hotel Penang reserves the right to reject your birthday goodies if you are not entitled to this offer or if the offer has expired.