SecureBooking

We've Got Your Back

 

We have developed a complete checklist with precautions, care and security data to give you the complete assurance of having an authentic enhanced reservation experience at Hard Rock Hotel, and thus avoid any mishap and fraud attempt during your booking process.

At Hard Rock, we are vigilant about online, phone, and WhatsApp fraud. To ensure your vacation bookings are safe, we provide a guide to identify and prevent fraud easily.

BeAware

Fraudsters may use the following online payment platforms to impresitonate us. We are here to help you recognize and avoid these scams so your booking experience stays secure from start to finish.

  • www.buy.stripe.com
  • www.toditopay.com
  • www.openpay.mx    
  • www.evopayments.mx    
  • www.pago.clip.mx
  • www.jiraffee.com
  • www2.ipg-online.com
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OnlineBooking Official Website & Search Experience

You can find authorized offers, real images of our rooms, and most importantly, dates and rates for your trip exclusively on the official website of Hard Rock Hotel Punta Cana. Feel free to verify the authenticity of our all-inclusive endorsed by official Hard Rock Hotel International page.

www.hotel.hardrock.com/punta-cana/

 

Under no circumstances will we send you payment links through clip.mx or accept payments via bank transfer.

Check out Our Official Page
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On yourInbox Email Marketing Content

In our official email domain, you'll find all the information related to our hotels and their amazing experiences at our locations in the Pacific and the Caribbean, along with the latest offers and official launches. Remember, this is the only authorized email domain with the following address:

@mkt.hrallinclusivehotels.com

Be aware any content from another email sender might not be safe for your booking experience.

Hard Rock On The Phone

We can help with any questions or suggestions you have regarding your reservation. Remember, we will never contact you without your consent. Our customer service department will only call your phone number upon your request, where all information will be treated confidentially. We will never ask for sensitive information such as credit card details or bank transfers.

You can request a secure guided reservation through our official live chat. For your security, we do not use WhatsApp or SMS.

Official contact numbers:

844-872-5080

Official customer service email:

notificacionesscp@rcdhotels.com

Social MediaExperience

Verified Advertising and Social Media

We create content showing what it’s like to experience a vacation in paradise, with live shows, world-class events, and all the benefits you’ll enjoy during your Hard Rock experience.

Experience it firsthand on our social media channels, where we share content and the best available rates for your dream vacation.

Check out our official social media profiles: 

Instagram:@hrhcpuntacana

Facebook@hardrockhotelpuntacana

Ready Set Go
FamilyActivities

Fun for all ages! Participate with your little ones in daily activities around the resort. 

Learn More
Best RateGuarantee

If you find a better rate somewhere else online, let us know and we’ll match it.

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Concerts &Shows

World-class entertainment and live concerts included in your stay**.

Learn More

The whole experience

Save the sweat, the authentic Hard Rock experience with the hotel and flight package.

Flight + Hotel

Wait no longer! Your escape to the Caribbean starts here. Wrapped in one package and reimagined to make you start enjoying your vacation, leaving behind the stress of connecting flights.

Fly To Paradise
All night, all day All Included
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Plan Your Trip

Your awesome vacation begins with one small click.

 

Check Out Our Offers Page