Hard Rock Amenities JUST FOR YOU

Carefully chosen with your total musical immersion in mind, our one-of-a-kind amenities have to be seen (and heard) to be believed. Upgrade to Rock Royalty and you'll never look back. Turn your vacation into something musical with a curated playlist just for you. And don't forget to commemorate the entire thing with swag from the merch stand at our Rock Shop.

Rock Royalty ®

Upon arrival you will be provided the phone number of a Rock Royalty Personal Assistant on-call to serve you. Whether it’s champagne service by the beach or standing reservations at a romantic hotspot, enjoy the Rock Royalty Level in our Deluxe Platinum , Deluxe Platinum in Heaven , Rock Star Suite or Bret Michaels Rock Star Suite categories and let us orchestrate your stay.

Sound of Your Stay ®

Play what you want, when you want. Whether that’s a Fender guitar delivered to your door or a Record Player with records to listen in your room or our specially curated Hard Rock Hotel Riviera Maya Playlist to remember your trip, just ask - it’s all included in your Hard Rock vacation.

Check with front desk for availability or to reserve equipment.

Rock Shop ®

Whether you’re looking for a new outfit to rock the show or a few souvenirs from the road, we’ve got you covered with classic gear and epic style.

Unleashed! Pet Program

Hard Rock Hotel Riviera Maya welcomes four-legged guests with its legendary pet-friendly program, Unleashed! Get ready to discover the best pet-friendly hotel in the Riviera Maya.