Valentine's ♥️ Special Sale

Book now and travel through December 20, 2025. Offer not applicable to discounted rates, employee rates, travel agent rates, FAMS, or complimentary or compensatory stays. Other restrictions may apply. We reserve the right to discontinue this promotion at any time. This promotion is subject to change without notice. Blackout dates may apply.

¹ Maximum credit applicable per 14 nights (2,800 USD Resort Credits). 

200 USD credit per night, per room, applies only to:

ROCK SPA®: Credit is not combinable with other promotions or credits. Not applicable to SIGNATURE services or other spa discounts.

POSH® BEAUTY SALON: Resort Credit only applies to basic services and cannot be used for services with special promotions or discounts. SIGNATURE services in the Fashion Catalog are not eligible for Resort Credit promotion.

BOWLING ALLEY: Applies to selected services. Subject to availability.

LASER TAG: Applies to selected services. Subject to availability.

GOLF: Credit applies towards green fees, shared carts and golf rounds at the regular price. Additional services may be available at the golf course, which may not be applicable towards this promotion, not applicable for products at the ProShop.
Golf rounds include the green fee, twilight fee, and junior fee and exclude all other fees. Not applicable towards rental equipment, extra rider fees, or other concepts. Roundtrip transportation to the golf course is not included or applicable.  

Credit is not transferable and cannot be exchanged for cash. A 35% service fee applies to all services or activities. Information subject to change without notice. Prices are in U.S. dollars and are subject to change without notice. Restrictions apply based on capacity or days of operation. It may not be combined or accumulated with other promotions (e.g., a 30% spa discount) or other credits. Credit not used due to weather-related cancellations is non-refundable. Reservations must be made directly through this website to qualify for resort credit. Resort credit is non-refundable and will be forfeited if the reservation is canceled or modified outside the hotel's cancellation policy.

² Children stay free! This applies to children up to 12 years of age. Children's ages must be notified at the time of booking and accurate at the time of travel (proof of age will be required at check-in). If ages are incorrect or the child is over 12 years of age at check-in, the difference in fare will be charged. Blackout dates apply.

³ Free Roundtrip transportation for two people on a shared basis from Cancun International Airport (CUN) to Hard Rock Hotel Riviera Maya and from the hotel to the airport (CUN). Book now and enjoy a free roundtrip transfer for two people, with a minimum stay of 3 nights. Extra passengers are subject to a regular rate charge. Roundtrip transportation service applies to reservations made within 6 months before check-in, requiring a minimum stay of 3 nights.

This exclusive promotion is available only for direct bookings on our official website and does not apply to groups, third-party bookings, weddings, discounted rates, special rates, or tour operators.

To confirm transportation service, please email us at least 96 hours before your arrival by emailing vacationplanners@hrhriveramaya.com. Hours Monday to Sunday from 07:00 am to 8:00 pm. At least 4 days before arrival date with your reservation information: Full name, Hotel name, Airline, Flight number, Arrival date and time, and number of passengers. Extra passengers are subject to a regular rate charge. Valid only for online reservations. It does not apply to third-party bookings. Subject to availability, other restrictions may apply. We reserve the right to discontinue this promotion at any time.

⁴ Early check-in (12 pm) and late checkout (4 pm) are subject to availability at the time of arrival/departure.