Welcome Paws & Claws

Hard Rock Hotel Riviera Maya welcomes four-legged guests with its legendary pet-friendly program, Unleashed! No more guilty dog mom (or dad) feelings leaving your loyal companion at home. Now, they’ll be able to rock out right by your side during your luxury vacation in the Caribbean. Ready to discover the best pet-friendly hotel in the Riviera Maya?

We know it’s difficult to find a hotel that allows pets and we also know that your pup or kitty deserves to be pampered just as much as you do! So, we’ve created an exclusive pet program where your pet can relax and rock in his/her own bed or stroll through our exclusive Unleashed areas. At Hard Rock Hotel Riviera Maya, anything is pawsible!




For a Paw-Some Stay

Don’t forget to give the Front Desk a bark, your sWag will be waiting for you (no carrots – we promise!).
Memory FoamBed
Put up all four legs and relax. 
Places foryour pet
Designated areas provided for pets, so all guests (furry and not) are comfortable during their stay.

Start booking your stay with your four-legged friend and live an unforgettable experience. A fabulous vacation with your pet awaits you at Hard Rock Hotel Riviera Maya!


  • The program is only applicable to dogs and cats, maximum two (2) pets per room ($150 USD* per pet per stay).
  • Stays of more than 7 nights, $150 USD will be charged for each week, per pet.
  • The weight limit per pet is 22 kilos / 50 pounds.
  • Guests staying with a pet are required to sign a pet agreement at check-in.
  • Applies only to the following room categories: Deluxe Gold king, Deluxe Gold double, Rock Suite Ocean Front (2Bdr) with Personal Assistant.

*Deep cleaning fee.