WelcomePaws & Claws

Hard Rock Hotel Vallarta welcomes four-legged guests with its legendary pet-friendly program, Unleashed! No more guilty dog mom (or dad) feelings leaving your loyal companion at home. Now, they’ll be able to rock out right by your side during your luxury vacation in the Pacific. Ready to discover the best pet-friendly hotel in Nuevo Vallarta?

We know it’s difficult to find a hotel that allows pets and we also know that your pup or kitty deserves to be pampered just as much as you do! So, we’ve created an exclusive pet program where your pet can relax and rock in his/her own bed or stroll through our exclusive Unleashed areas. At Hard Rock Hotel Vallarta, anything is pawsible!

PET AREAS MAP

Amenities

FOR A PAW-SOME STAY

WelcomeGift

Don’t forget to give the Front Desk a bark, your sWag will be waiting for you (no carrots – we promise!).

Memory FoamBed

Put up all four legs and relax.

Places foryour pet

Designated areas provided for pets, so all guests (furry and not) are comfortable during their stay.

Start booking your stay with your four-legged friend and live an unforgettable experience. A fabulous vacation with your pet awaits you at Hard Rock Hotel Vallarta!

TERMS & CONDITIONS

The program is only applicable to dogs and cats, maximum two (2) pets per room (150 USD* per pet per stay).
Stays of more than 7 nights, 150 USD will be charged for each week, per pet.
The weight limit per pet is 22 kilos / 50 pounds and no more than 40cm in height.
Guests staying with a pet are required to sign a pet agreement at check-in.
Applies only to the following room categories: Deluxe room king, Deluxe Room double

*Deep cleaning fee.

LEARN MORE

Ground Transportation Unleashed Pet's Welcome

The ground transportation service applicable when traveling with pets is only in private transportation. In the event that a shared transfer is included in your reservation, the passenger must contact the On Tour offices 48 hours in advance to find out the special rates and apply for a private transport.

Acceptance conditions

Pet transportation fee is 40 USD per pet with a maximum of two in the same unit and under the following terms and conditions:

Applicable for all guests who want to use this service, including members of Hard Rock Hotels or guests coming through travel agencies or any other company not related to memberships.
Cats and dogs are allowed as pets in vehicles
The maximum number of pets per vehicle is 2 and must not exceed the maximum capacity of 7 passengers per vehicle.
The maximum weight allowed for pets is 22 Kg / 50 pounds. Pets must be at least 8 weeks old.
Pets must be in perfect health and hygiene and must not be under veterinary treatment.
Females with lactating calves and unweaned animals will not be accepted.

Baggage allowance per pet

The pet is allowed a baggage of no more than 9 kilograms and a carrier with the following dimensions: Width x Length x Height: 60x40x39 centimeters.
Carriers that exceed the specified dimensions will be considered as excess baggage and will have a cost additional 20 USD which will be charged to the room.

Obligations

When boarding the vehicle, the pet must be in its carrier at all times. It is forbidden for it to be outside the carrier, in case of non-compliance with the regulations, it will be a fine of 95 USD (one way trip) for cleaning the vehicle.
Any damage or injury caused by the pet to the vehicle will be the responsibility of the owner who has the obligation to cover the expenses or repair the resulting damages.
It is the passenger's responsibility to cover the cleaning costs of the vehicles in case the pet fulfills its needs within the transportation.
The consumption of food and hydration of the pet is restricted inside the vehicles.