Frequently Asked questions

Have a few questions before you begin your planning process? Check out our FAQs below.

HOW FAR IN ADVANCE CAN A COUPLE RESERVE THEIR WEDDING?
We take reservations up to two years in advance.
WHAT ARE THE REQUIREMENTS FOR THE CLASSIC WEDDING COLLECTIONS?
We require a (non-refundable) deposit to confirm your date and time. Couples obtain the Classic Wedding Collection for up to 32 guests.
WHAT IF I HAVE MORE THAN 32 GUESTS?
If the guest list exceeds our package, couples may add:
Additional chairs.
A tier to their wedding cake to accommodate guests.
Add sparkling wine bottles for their wedding toast.
Prices vary by collection.
WHAT IS INCLUDED IN THE COMPLIMENTARY PRIVATE FUNCTIONS PROVIDED THROUGH OUR WEDDING GROUP BENEFITS?
Couples can earn either a cocktail party OR a private event with their group benefits:
A cocktail party includes location, staff, high cocktail tables with standard linens, an open bar, and hors d’oeuvres for all guests.
A private event includes the location, staff, tables with standard linens, dinner, and an open bar for all guests.
DO YOU ALLOW OUTSIDE VENDORS?
Yes. All of our properties provide couples with various in-house services. The party may choose to bring a third party vendor from their country of origin and if the vendor is providing Photography, Videography, Hair, Makeup, or DJ with no equipment, the outside vendor staff must stay on property for a minimum of three (3) nights, and must have an individual reservation made under the name or names of the outside vendor staff directly.
Please note the fees and conditions applied to third-party vendors:
There is a vendor fee ($1,500.00) per business/service provider hired by the couple and outside our list of preferred vendors.
We apply this fee to each service that the vendor may provide.
Each vendor staff member who requires access on additional days must purchase a vendor pass.
Third-party vendors must pay a Vendor Supervision Fee ($1,500) and Insurance Policy ($500,000) to carry out audiovisual work, bring their DJ equipment, or install heavy-duty materials (trussing structures, tents, hanging fabrics, etc.) within our establishment.
For weddings in Mexico, outside vendors must provide a copy of their REPSE form.
IS THERE A REQUIREMENT OF HOW MANY GUESTS MUST STAY AT THE PROPERTY TO ATTEND THE WEDDING & RECEPTION?
80% of the total number of guests are required to stay on property. The guests that do not stay on property are required to purchase a day pass. The hotel will only allow the purchase of wedding passes up to a maximum of 20% of the total number of guests attending the wedding. Guests with wedding passes must leave the hotel by 11:00PM. The day passes are only guaranteed on the day of the ceremony. See prices per person here.
2025: Hard Rock Hotels: Adults: $156 Children (4-12): $78
WHAT MAKES THE ALL-INCLUSIVE HARD ROCK HOTELS IN MEXICO AND THE DOMINICAN REPUBLIC UNIQUE FROM OTHER VENUES WITH REGARD TO DESTINATION WEDDINGS?
Some various benefits and conditions are unique to that of our competitors.
Each of our collections allows up to 32 guests. This is larger than most competitors.
We do not require a seven-night minimum stay, a specific room category, or several rooms to receive the Complimentary Package.
Our Wedding Group Benefits offers the couple complimentary nights, free room upgrades, and private events depending on the number of rooms in their group.
Group benefits are earned when guests stay a minimum of 3 nights.
Our all-inclusive amenities include unlimited long-distance phone calls to the
Continental US and Canada, free Wi-Fi, double Hydro Spa Tubs, an in-room liquor dispenser, and a fully stocked mini-bar.
We feature unlimited à la carte dining and do not require reservations at any of our restaurants.

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